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Posts Tagged ‘Organizational Communication’

Dear New Social Media,

In Uncategorized on September 25, 2010 at 1:42 pm

It is amazing how you gave me and millions of others the voice to be heard. You made communication between me and the manufacturer of the facial wash I use everyday, the network I subscribed to, and the mall I stroll around spontaneous and interactive. Directly or indirectly, I can now take part in improving brands, products, and services to serve the best interest of consumers. You made it possible that I need not try them to test for quality myself I simply need to search sites for opinions, forums, and testimonials.

As a student, you have been extremely of help. Since I make no money yet, you provided cheap and convenient ways so I can supplement my research, home works, or reports. You also allow me to connect in real time with friends, classmates, and even family that reunions became quite popular these days. Another of your wonders is the fact that you can make anything viral. From videos, photos, ads, literatures, etc., you turned ordinary people into producers, contributors and tastemakers.

I also appreciate that I can express myself the way I want to around you. I can manage people’s perception and impression of me. I have the power to design my own page and select only the ones I like without having you offended. You even question my apparent dislikes and feed me suggestions of what you think will interest me. I don’t compensate you for your work yet you never ask for anything in return. You even continue to evolve, for my sake.

When I feel down and lonely, you’re there to comfort me. When I’m filled with glee, you’re there to share it with me. New Social Media, please stay. I hope we would grow old together.

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Back when…

In Uncategorized on September 25, 2010 at 1:36 pm

Not so long ago, technology has yet to sweep the country. We do things manually most of the time, we communicate less quickly, and we access information the traditional way-books, newspapers, flyers. Technology though, has successfully changed the face of the earth today that we seem to have officially outgrown the classic. And so please allow me to refresh your memory once more of the good old days..

Remember when pay phones were such a hit? Before iPhones, touch screens, and instant messages, the telephone had been our saving grace. A seven digit phone number is all you need to connect. When the need arises, all you have to do is look for a phone booth or local store and five pesos is all it takes – chat all you want for three long minutes. Another classic feat which surely stands in our homes until this day is the twelve/fifteen/thirty-volume encyclopedia. It is the ultimate display of our parents’ love and concern for our future, if only they saw google search and Wikipedia coming.

Who can forget the ever-reliable snail mail? Simply, simply, simply wait one to two weeks and you’ll know how your loved ones are doing. More so, mails are delivered by your friendly mailman at the comfort of your own home. You can even enclose pictures and choose your own stamp. At some point in the past as well, we must have heard or even saw beepers. It was quite a revolution as it was one of a kind: wireless. It is an operator-mediated messaging scheme where you receive zero offensive messages as the operator edits it out. Who says technology can’t be at all evil?

Backtracking will not be complete unless there’s the famous family computer. Long before personal computers became portable as in laptops and Playstation into PSPs, family computers were already just as small, handy, and easy to use. Also, one way or another we must pay tribute to cassette tapes. It has been our iPod and our little MTV for quite some time. Those were the days of the booming music industry thanks to piracy, file sharing, downloading, and the list just goes on.

We may not recognize it but sometimes the old feels like new. Technology can seem as overwhelming as it continues to evolve without notice. Before we know it, flights from Japan to the United States could span only four hours or doctor-patient relationship could become all the way digital. Reminiscing the era when things were not as complex, extensive, and immediate feels refreshing once in a while. Living in the now is a necessity. But reliving the past is just as fancy.

The Facebook user that you are (too)

In Uncategorized on September 25, 2010 at 1:14 pm

The Juicy Pulp

You know the latest – what’s in and what’s hot. No matter how remotely impossible and surprising that the news is out there, you have access to it like you’re from CIA or the Smithsonian. You must have been a TV reporter or a devout journalist during your past life. This just in, you sometimes kill the thrill for someone.

The dawn of the dead

Similar to a zombie, you only spring back to life during full moon. Your friends may not even know you’re on Facebook or that you use the computer for that matter. You lack the commitment to log in and approving friend requests take you a lifetime. As evidenced by your inexistence, you should not have been in the list in the first place.

The Hallmark Greeting Card

On a lighter note, you are just sweet.  You have a calendar of birthdays and every special occasion. You feel required to greet every celebrant which is very nice of you. People rely on you as well in uploading photos of events and gatherings. You have the heart for memories and sweet nothings, no get to together will be complete without you.

The CHILL sauce

Despite the challenges, demands, and hardships man confronts in life you are without a doubt blessed by the gods for having so much time to chill. And this you have to make known to many. In fact, coffee shops and fancy restos leverage on people like you so as to increase economic growth and gain a competitive advantage.

The archbiSHOP

As in the previous, you are an addition to the list of the wonderfully blessed few.. Many suffer from sickness with no means to proper medication, some die of poverty and hunger, while others endure the pains of cheap labor and yet you score the biggest dilemma of all, which stilettos or cellphone to buy. You are not to be blamed though. Shopping is a painstakingly, difficult job you have to do it even on Facebook.

The Deep-seated Dirt

You are in constant battle with no other than, yourself. Your thoughts run deep, so deep that it is located at the core of the earth. On Facebook, you seem problematic and often confused although you stimulate people’s minds with your playful thoughts and words; Aristotle, Socrates, and Plato would have been your clique if they were still alive. Learn to take it easy though, too much thinking leads someplace.

The “Quote Unquote”

Your stat would have been impressive if only it was an original creation of yours. Very nice of you though to include the author/writer which as we know it is the rightful and legal thing to do. One-two sentences are fine but the entire lyrics of a song aren’t! It should occur to you that people also know how to read.

The REACTive Ingredient

You do react. A lot. Your presence on Facebook and in your friends’ cyberlife is just undeniable. You comment on anything especially if it concerns you and you share files you find interesting enough. You are one of those who make Facebook not just a fun interactive place to communicate, but a reactive one at that.

The OrCom Student

You must have hated WordPress at some point. Thesis is your favorite noun, wasted is your favorite adjective and stressing is ultimately your favorite verb. You’re always on Facebook, as the venue for Haggard Anonymous is situated there. Despite all these, you’ve learned how to manage though. And damn well you do.

Dewey Dy’s Ceramics

In Uncategorized on September 24, 2010 at 1:38 pm

Dy-fine

Dy-istinguish

Dy-scover    QUALITY.

Where your food should be.

Back in 2003, the Chinese-Filipino businessman Dewey Dy first brought quality ceramic pieces in the country. His passion for business is evident in the unique and sturdy pieces that he offers. Dy’s ceramics work hand in hand with different hotel and restaurant entrepreneurs in providing a whole new dining experience. The simplicity of the designs and styles that are embedded in every collection matches perfectly with every dish. At a very low cost, Dy’s ceramics can make families appreciate dining more.

It is important to note as well that Dy’s ceramics are impossible to break unless done on purpose. It embodies strength and flexibility, qualities never before attributed with dining wares. You do not simply purchase plates and tea cups, you afford yourself quality that lasts long. The collection includes, in a variety of shapes and sizes: plates, bowls, coffee and tea cups, condiment containers, spoons.

Own ceramics uniquely crafted for your taste.

Visit the showroom            204 Del Monte Avenue, Barangay Talayan, Quezon                                                          City

Visit the website                 ddstgeneralmerchandise.webs.com

Or contact                             (632) 414-0928 +639174557292

*A social media release

When Power PLAYS

In Uncategorized on September 24, 2010 at 1:18 pm

Power, Politics, Organizations

Every individual who join an organization all have a personal purpose to fulfill. It could be in the form of financial, professional, or developmental reward, the motivation towards self-satisfaction seems endless. What happens when the interests of an individual conflicts with the need of another individual is political activity. Politics is an inevitable component in organizations that needs to be recognized. The corporate scene is nowhere near Narnia or Neverland where dreams simply come true.

Politics stems from whoever has the power at hand. “Power is the potential ability to influence behavior, change the course of events, to overcome resistance, and to convince people to do things they would do otherwise (Wood, 1994).” Power as discussed by Wood is classified into Positional and Personal. Positional power may be exercised by means of reward, coercion, and legitimate or formal authority. Personal power, on the other hand, is manifested through the use of one’s expertise, reference to the power source, and guilt.

We need to understand that power and politics play out in organizations and you could be a target. It could occur in all levels of the organization and in every possible direction-downward, upward, horizontal. It then implies that as future members of the workforce we must learn to stand our guard. No one can protect us better than ourselves.

An effective tool is by improving our personal power as noted by Wilf Ratzburg. First, make sure that you possess just about the right amount of knowledge–you do not know it all, you may sometimes need to pretend you know nothing at all, or you’ll let people know of what you know only at the right moment. Next is to possess as much information as the situation requires especially if it will affect your job. Third is personal attractiveness. This does not suggest physical appearance alone. Attractiveness comes in the form of charisma or appeal to people. Lastly, in doing all of the above you will definitely be in need of some effort. To make it more natural, try putting in effort without actually looking like it. What this means is you walk through the gates of empowerment flawlessly, while wearing a concealer.

References:

Drummond, H. (2000). Introduction to Organizational Behavior. Great Britain: Bath Press.

Wood, J. (1994). Organizational Behavior. New York: ARS Press.

10 Blogging Perks

In Uncategorized on September 23, 2010 at 12:58 pm
1. Blogging is about being you. It is self-expression. Your own thoughts and feelings can never be more original.
2. Blogging excites your imagination. It constantly challenges the intellect, the soul, and the ego. You get to play with words while establishing a point in the process.
3. Blogging introduces new perspectives. You have a wall to yourself that you can freely design and orchestrate. You learn the alternative way and you learn from other people as well.
4. During moments when you feel like talking and all you have is yourself, it is therapeutic to go about and blog.
5. You leave a mark. You may not have a thousand as followers but surely, a single blog of yours meant something to someone, somehow.
6. Blogging requires reflection. You bank on what you already know, what you strive to know and what you want other people to know.
7. Blogging empowers you. Your words become valuable and immortal. It allows you to turn day to day thoughts to something of interest, entertainment, inspiration.
8. Blogging turns you into a critical animal. You don’t simply digest information, you criticize it. You evolve.
9. When you blog, you collaborate with the rest of the world. You contribute ideas and share those with a connection of potential networks.
10. Blogging becomes a skill that you develop with practice. As you blog, you sharpen not only your writing skills but most importantly, your ability to communicate effectively.
Now think about it.

The Facebook user that you are

In Uncategorized on September 22, 2010 at 8:39 am

The STATus Quo

Greatly influenced by your passion to share everything about you, you are the type who posts a status message every minute of everyday. You feel like it’s your obligation to the world to inform the entire human race what’s going on with your life like you’re the only person who matters.

The Have Mercy on ME!

You are damned. It’s like you were born to suffer. The universe just doesn’t approve of your existence. You eat misfortune cookies for breakfast, bad luck steak for lunch, and disaster salad for dinner. Next time though, try not having pity donuts for dessert.

The TERMINATOR

I hate life! and I hope you die! Are simply two of your beloved punchlines. You are like a gladiator destined to slaughter. You are at war every time like you make a living out of it. The missing part is: you do not drop names. Next time do so, people would love to witness your valor, for real.

The ROLE Model

You are basically misled into thinking that your role in life is that of a model. Maybe, it is not. Posing for the cameras could be as much useful as when you do something else, like charity work. Modeling seems to be eating up much of your precious time. Identity crisis and role confusion alert!

The “Likeness” MONSTER

You give the impression that you grew up in a happy home and you cannot dislike anything. The alarming part is, you like every single status message its hard to determine which ones you actually do. You are nice indeed but a little reality check would do you good.

The “Jimmy Neutron”

You are admired by many as your thoughts make the most sense. You are intellectual and seem to have already proven the point. Too much nerdy-ness becomes boring especially if that’s all you offer. Keep up the good work though.

The Rebel RAMBO

Your title does not just sound fierce because on FB, you affirm it. You are socially sympathetic, politically involved, and you sure stand up for something. Protest rallies and government offices are your couch and you encourage people to sit in the same chair. Remember though that advocacy is more than just that.

The Dr. Quack-quack

Life can be very problematic and you truly understand that. You feel the need to rescue sad, distraught people from the pit of loneliness. Sometimes, you even put others’ issues before your own. When giving advice though, make sure the person requires it. Period.

“The Prom King and Queen”

People do get the fact that you are a couple and that it’s your job to celebrate it with the rest of humanity. Too much of you can be self-defeating especially when fate breaks you apart. You’ll realize what this means as you read along..

The Herbal Extract

Everyone gets their share of heartaches and you are no exemption. You have to learn that break-ups are a win or lose situation. Keep your feelings to yourself and save FB from your wrath. Bitterness is an ugly emotion.

The  X57gf=nkyAg)(&^?

Exactly. You are unbelievably, your own world. No one understands a thing you do or say and no one ever dared to ask. You have your own system of language unknown to man. It requires subliminal code to crack your message and you have fun on FB that way. It is an impossible quest to try and define what you are with your complexity and uniqueness. Your inclusion in this blog is by far, the hardest thing I’ve ever done.

Ethical Decision Making in Organizations

In Uncategorized on September 21, 2010 at 1:28 pm

Is it for the greater good?

Is it fair?

Is it ethical?

The questions are simple. Or so it seems. On a day to day basis we are confronted with the dilemma of what decisions to make. Ethics refers to the decisions we make depending on what we believe is right or wrong, good or bad. Ethics is the manifestation of a person’s values. One might value commitment; the ethical manifestation is to consistently work out romantic disputes or to remain devoted to one’s partner despite the distance.

Whether at home, in school, or at work, there are always ethical issues we come face to face with. It seems a difficult task because doing what is right may not always be pleasing, beneficial and favorable to us. Personal interests conflict our ethical conduct. When we decide for ourselves, we shape our own character alone, affect a few people around us, and deal with the outcome of our actions. In the context of organizations, however, ethics varies in that most decisions are affective of the organization’s stakeholders – investors, employees, customers, etc. thus, making ethical decision-making in organizations crucial.

Dubrin (2005) wrote “Fundamentals of Organizational Behavior” and introduced the criteria for ethical decision-making in the workplace. The first of which involves focusing on consequences or the act of evaluating the pros and cons of the decision. So long as no harm be done to anyone, the decision is considered ethical. The second criterion involves focusing on duties, obligations, and principles. Primarily, the decision maker needs to identify his/her duties in arriving at the decision. It is also important to protect people’s rights in the process and take into account established universal principles. The final criterion for making ethical decisions includes focusing on the integrity of the person involved in the decision making action or virtue ethics. Integrity may be interpreted differently in various organizations but in particular it is usually related to trustworthiness.

As decision making is an inherent process in organizations, so is ethics. Ethics is the conscience of the organization as culture is the heart. Practice of ethical behavior not only during decision making should be promoted in the workplace in all levels. Upon the management’s shoulders is the pressure of doing this though. Ethical behavior becomes prevalent if the very leaders of the organization are able to demonstrate it themselves.

Reference:

Dubrin, A. (2005). Fundamentals of Organizational Behavior. Canada:         Southwestern Thomson Corporation.

Park at your own risk

In Uncategorized on September 11, 2010 at 9:43 am

Organizations, Communication, New Social Media

  • New Social Media is the new communication freeway.
  • As evidenced by the fact that NO organization today is without a website, a fan page, a social network site, etc.

  • Understanding, capitalizing, and coping with the trend is not a choice but a need.

One way streets lead to single destination. Orgs should recognize the new trend however, that communication between orgs and its publics is no longer a one-way process. It is now multi-dimensional and multi-faceted rather than linear. People are more interactive and reactive rather than passive. Messages are now created and shared both ways empowering the unheard, the unseen.

Unlike traditional media, communication is now a two-way street. Orgs should acknowledge this potential relationship and harness it by listening to their respective target publics and most importantly, engaging them in the process.

It is a curvy road ahead.

No communication activity is just as easy. Despite the accessibility and convenience of new social media, there is a tendency that messages can go different directions, from a network to another. It is important to identify a target audience and employ specific strategies in reaching them.

Pedestrians in this case represent publics. These are real people whom orgs communicate with. As in pedestrians, orgs need to ”hit the brakes” once in a while so people could “get across” and in turn, orgs generate feedback. It is also important to ensure that pedestrians experience no harm or danger in any way.

Communicating messages can best be concluded if and only if it was able to impact your target audience. On top of the “buzz” should be content and a purposeful one at that. Blowing your horn may very well create a hype, pump up or thrill people but it is only the onset of a possible communication exchange.

The road becomes slippery after a rainfall. In such a case drivers need to exercise extra caution to ensure a safe trip. In orgs-publics communication, careful planning and strategizing is as essential as anticipating a critical period. Imagine driving on a cliff in a dark, rainy night and plan a course of action to survive it. A crisis occurs if no one ever thought it would happen.

Two things highlight the concept of slowing down: first, orgs need to take time in observing, assessing, and engaging publics. This means that a communication plan is an essential tool. Second, it is important to note that every communication attempt is amplified in new social media. And going beyond the maximum speed limit, as we know it, will only cause unfortunate events and tragic deaths which is the same for orgs.

New social media is like a virtual marketplace of information and interaction which are impossible to control but nonetheless manageable. A U-turn specifically applies during crisis. If any communication attempt fails or something simply went wrong, remember that there is always an option to take a U-turn and pull back. It should serve as an opportunity for orgs to re-evaluate and rethink the entire communication plan as well as the strategies used.

Facebook in the workplace – TO BAN OR NOT TO BAN

In Uncategorized on August 16, 2010 at 4:46 pm

Admittedly, blogging about serious matters isn’t exactly my piece. I necessitate humor with opinion and entertainment to thoughts. My thinking normally leads to giggles, smiles and laughter. As in my previous blog posts, I prefer light, funny issues. It has become my personal medication, some form of anti-stress therapy. After all, keeping your sanity seems a tough task nowadays considering the toxicity that life so wonderfully offers. At this point however, I would like to challenge myself into doing some serious blogging for a change.

Parading towards the congress is a policy issue regarding the banning of Facebook in government agencies and offices nationwide during working hours. FB is a social networking site that is by definition a web-based, computer-mediated communication which allows users to:

1. Create a public or a semi-public profile within a bounded system.

2. Coordinate and manage a list of other users whom they share a connection.

3. View and visit their list of connections and those made by others within the system.

The proposal suggests that FB usage during work counters employee productivity and efficiency, thus, affecting overall organizational performance. The objective is to maximize time and effort so as to service the government’s publics’ needs.

The motion, in my opinion, is rather self-defeating. There is in fact no productivity or efficiency to counter when it is not even inherent and evident to begin with. Our government is the exact epitome of a bureaucratic organization – hierarchical, structured and centralized despite the changing times. Even in the absence of FB many years ago, government employees have been characterized as incompetent and highly problematic. The motion, then, better be about motivating employees, helping them realize their full potential, and rewarding them for their hardwork – the recipe for improving employee attitude towards work.

Low-compensation, heavy workload and routinary tasks result in disgruntled employees. Dehumanization in government agencies and offices is still existent.   FB is but one cost-effective avenue where peer to peer interaction is virtually possible and communication is of great convenience. Interpersonal relationships or networks may not entirely be supplemental to employee satisfaction however it can function as a coping mechanism in managing work-related stress.

Communication is fundamental in organizations. It is critical in achieving organizational goals and objectives. Any opportunity to widen communication lines and even extend across the distance should be of utmost utility rather than liability. Government offices should try and capitalize on FB rather than ban it. They should focus their attention on harnessing human communication, not in creating barriers to communication.

Self-regulation should best be the resolution to the issue. FB usage should be the prerogative of the respective government agencies and offices. Deliberating about FB in a macro level is all but a waste of time and effort. So TO BAN OR NOT TO BAN – is not the question.